SteadyTails Support Center
Need help with the SteadyTails app, subscriptions, household coordination, or account settings? Our team is here to assist you.
Contact Our Support Team
Have an issue, bug report, or billing question? Send an email to our monitored inbox and our support team will get back to you promptly.
Direct Email Address
support@kozailabs.com
Common Support Topics
Quick guides and solutions for the most frequent questions.
Subscriptions & Purchases
Manage your SteadyTails Plus subscription, restore previous purchases on a new phone, or review your App Store / Google Play billing details.
Household & Caregiver Sharing
Invite partners, family members, or pet sitters to your household. Keep schedules synchronized and eliminate double-dosing confusion.
Account & Data Control
You maintain full control of your pet care records. Export vet-ready PDF reports anytime or submit an account deletion request.
App Troubleshooting & Sync
Learn how local-first offline logging works, how notifications are triggered, and how to report bugs or request new features.
Frequently Asked Questions
Answers to common questions regarding the SteadyTails app and services.
SteadyTails™ is an organization and tracking helper tool for household pet care. We do not provide veterinary medical advice, diagnosis, treatment, dosing guidelines, or emergency response services. Always consult a licensed veterinarian for specific medical questions, prescriptions, dosing confirmations, or emergency care regarding your pet.